Goodman Business Development counsels law firms on all stages of the client service interview life cycle - from requesting the meeting through the all-important follow-up.
Pre-interview prep includes:
Post-interview framework includes:
Feedback interviews are key to deepening relationships, but few firms execute them well.
IMPROVE CLIENT SERVICE THROUGH FEEDBACK
Firms that develop a framework for client service interviews are best positioned to keep - and grow - their business.
Learn and incorporate your clients’ feedback to:
Let Goodman Business Development help you make the most of your client feedback.